About Datria

Datria Employment Opportunities

Quality Assurance/Customer Support Lead

Datria, an emerging global market leader providing packaged speech applications for mobility computing, is currently seeking highly motivated individuals to lead the system testing efforts and provide customer support. The job involves developing and implementing operating methods and procedures to thoroughly test Speech applications to deliver high quality software and provide customer support for the delivered solution. The candidate will work closely with software engineering, prospects and customers to achieve product objectives.

Job Requirements

• Bachelors/Master of Science Computer Science or Engineering
• Take pride in work product and pay close attention to detail; research methods by which to improve and promote quality; monitor your own work to ensure quality
• Flexible and willing to work to task completion beyond normal business hours, if necessary
• Excellent interpersonal, communication, documentation and organizational skills
• Work effectively with minimal supervision
• Ability to multitask
• Maintain a high level of customer service
• Ability to install and verify software installations
• Knowledge of online technical resources and ability to leverage the same
• Strong analytical skills
• Ability to prioritize and meet commitments
• Open to suggestions and feedback from clients and staff
• Follow company policies and procedures
• React well under pressure and thrive in a rapidly changing environment
• Contribute to building a positive team spirit; treat others with respect and consideration regardless of status or position; inspire the trust of others

Desired Experience

• Professional Quality Assurance certification
• Proficiency with Microsoft tools (Word, Excel, Visio, PowerPoint, Project)
• Web Application Server software
• Database (MS SQL Server, Oracle, queries and management)
• Speech Application (VUI and/or GUI design)
• Speech application support/use
• Hardware/software integration
• Wi-Fi/VoIP
• Multi-lingual (Spanish or French)
• Visual Development/Eclipse
• Project Management
• Process design/re-engineering

This position requires travel outside the Denver area. Datria is an emerging company experiencing significant growth and we are looking for high-quality people who want to be part of our ultimate success. To apply, forward resume in confidence to: hr@datria.com