Datria In The News

Advances and Applications in Voice Technology Help Your Company Create Bottom-Line Savings

Brad Wyland, VP Strategic Marketing, Datria, was interviewed by Bill Meisel in late December. Wyland brings over 17 years of supply chain experience to the Datria team.

Industry pundit Maida Napolitano examines innovative transformations in Voice Picking solutions. In her aticle, "Three Voice, Three Solutions" she examines vendor technologies/approaches via case studies for 3 different customers, plus opinions from leading industry analysts. Insightful piece on the recent innovations driving increased affordability and value in Voice Picking.

Datria is recognized with Speech Technology magazine's annual award for innovative voice solutions, with the deployment of Datria Voice Picking at 100 Coca-Cola warehouses supporting 3,500 workers. Datria is singled out for the innovative use of VoIP-based technologies, driving new levels of affordability, solution openness, flexibility, and easier end-user training.

Steve Banker at ARC Advisory opens a dialogue on how unified communications (UC) strategies are bringing new options to distribution-centric supply chains. Given the explosion in innovative smartphones, WiFi phones, VoIP appliances, DECT phones, dual-mode phones and more, now is a great time for CIOs and operations leaders to be evaluating what UC means to the supply chain.

Industry analysts at Datamonitor size up speech solutions used in warehouses and distribution centers, with a close look at how new standards and evolving technologies are changing the market. This in-depth research report assesses the 2008 global end-user spend at USD $462 million and finds that new intelligent network offers using voice over IP (VoIP) are compelling. Seven vendors are profiled, including Datria. The report concludes in advice to both buyers and suppliers of voice solutions for warehouses and distribution centers.

Many innovations have come to the voice picking market since the pioneering days of the 90’s, providing a rich set of choices. This Speech Strategy News article takes a comprehensive look at the pros and cons for a variety of speech solutions in today’s voice-enabled supply chain market.

An SAP case study examining CCE’s innovative use of VoIP, network speech technologies and the SAP ecosystem of partners to reduce order fulfillment errors by 90% while improving supply chain productivity 10-20%.

Modern Material Handling editor Bob Trebilcock blogs about Datria voice technology as used at Coca-Cola Enterprises. He notes that VoIP and network-based technologies allow voice recognition solutions to go beyond the warehouse – enabling the enterprise to speech-enable any employee process.

As with any technology, vendors of speech systems and solutions constantly need to innovate to deepen their competitive footprint. In the process, several vendors have also moved the wider speech technology industry forward in grand fashion. The vendors that are honored with the 2008 Star Performer Awards by Speech Technology Magazine are already well-known and established companies that have brought the industry to new heights through promising product or service launches, renewed attention to existing products or services, and an overall focus on the future. Their endeavors during the past 12 months have involved a wide range of technologies, targeted at very different vertical markets, but they have all led to a greater acceptance of speech as a viable solution with the power to alter how everyday tasks get done.

Coca-Cola Enterprises, Coke's largest bottling company, has faced seesawing fortunes in recent years forcing changes across the business. In IT, several technological advances are helping the bottom line -- from using Microsoft's software-as-a-service to implementing a voice picking application in the warehouse from Datria and Cisco.

All manual-based processes are prone to human error. Even a conceivably simple task, such as picking a product off a warehouse shelf to match a customer order, can be fouled up by a human being. Just ask Coca-Cola Enterprises, Inc. (CCE). This bottler and distributor of Coca-Cola products experienced a marked decline in customer order accuracy as a result of human error in the warehouse picking process. CCE implemented a VoIP-based voice-activated picking solution from Datria to improve its order accuracy, streamline its picking processes, and increase employee productivity.

CCE was the first to use voice over IP (VoIP) and network speech recognition resources to deliver voice picking in the supply chain. In this interview by Bill Meisel of Speech Strategy News, Mike Jacks of CCE tells us how CCE collaborated with its technology providers to arrive at a more affordable, flexible and open voice picking solution for its 100 largest warehouses.

As companies implement field service and route delivery solutions, their main intent is to get information to and from field workers as quickly, accurately, and painlessly as possible. Former paper-based systems are being replaced with handheld computers and tablets and the wireless transmission of data. There is one technology that provides this data exchange but that uses cell phones and the most natural data input method: voice. Voice-enabled applications are a viable option for field force automation that you should consider.

In the sidebar story to the main article, Kassandra Kania explores how voice helps field service technicians accept, generate and close work orders. This is done using Datria's voice-enabled field service application Ticket Management and LogicaCMG's Asset and Resource Management product suite.

Article written by Curt Harler. WEARABLE, VOICE-ACTIVATED COMPUTER location systems are the biggest leap forward in workplace fashion since 1873, when Levi Strauss designed his 501 blue jeans. The current revolution is a computer--usually wireless--that's voice enabled, just like in the movies, allowing it to talk to its owner or the owner to speak data into it.

Article written by Donald F. Blumberg discusses the changes in technologies over the last 50 years as well as new technologies and focuses on both price and size. Mr. Blumberg 's focal point is on field force terminals for mobile workers. To read the complete article, click on the above link.

Datria Systems hopes to become the voice of mobile phone and database integration with its newest speech-recognition software.? The company has begun shipping its VoCarta TeleForms?, a voice-enabled system that allows mobile phone users to enter information to and retrieve it from corporate databases using speech.? To read the complete article, please click on the above link.

Datria Systems aims to ease the burden of fieldworkers who have to access applications on mobile devices while attending to an emergency or servicing a customer with its recently introduced advanced speech-to-text application -- VoCarta TeleForms. Via a cell phone or a wired line phone VoCarta TeleForms provides mobile filed users hands-free, eyes-up capability for greater ease of use and safety. It is a thin-client mobile system that uses a bi-directional speech and data interface allowing users to quickly access, query, and update database records. To read the complete article, please click on the above link.

Every new information technology owes its success to a "killer app": some unique application that solves a widespread business problem and at the same time excites prospective users to its broader potential.? The personal computer might still be a novelty without Visicalc, the first spreadsheet program. It took e-mail to transform the Internet from a plaything for Academia into a corporate technology mainstay. Datria Systems believes the killer app for speech recognition lies out in the field of speech-enabled mobile devices for data-intensive environments.? To read the complete article, please click on the above link.

For years we've watched the lowliest ensign on the starship Enterprise give voice commands to and almost chat with the ship's computer, and we've wondered why we're still slogging along with a keyboard and mouse.? It's not yet "Star Trek," but Datria System's VoCarta software product seamlessly integrates voice recognition with relational database management systems, computer-aided design (CAD) and GIs technologies.? To read the complete article, please click the title above.